Transparency

Great relationships are built on openness and frankness. We are committed to these in all our dealings.

This means:

• we copy you in on all correspondence (email & letters) without charge. We keep detailed time records which are available to you to inspect at any time.
• we are planning to implement enhancements to provide each of our clients full and complete online Internet access to files including:

• correspondence
• file notes on meetings and telephone calls
• emails sent and received
• time records
• account balances

These initiatives will allow you to keep track of more aspects of your matter at your own convenience than what is available at most other law firms. In fact, if you know of any other law firm proposes or has implemented transparency on this scale, please let us know.